- 98% Approval
- 14,000+ Visas Delivered
- 24 Hours Fastest Processing
- 256-bit SSL Secured
Contact us
Real humans, real answers, no chatbots.
Our team is based in New York and answers every email personally. Most replies arrive within 4 business hours. Below, pick the route that matches where you are in your Turkey eVisa journey.
| inq@turkvisas.com | |
| +1-415-800-4485 | |
| Address | 169 Madison Ave STE 2883 New York, NY 10016, USA |
No physical office visits, please. We are an online-only service. For documents, email is fastest.
Smart routing
Where are you in your eVisa journey?
Five common scenarios. Pick the one that matches your situation for the fastest, most accurate help.
Stage 01 · Before applying
Eligibility unclear
You are unsure if you are eligible, or which tier applies. Common for Indian, Pakistani, Bangladeshi, and Nepali applicants checking the Schengen/UK visa requirement.
Stage 02 · Mid-application
Mistake or update needed
You spotted a typo, the wrong passport, or want to update travel dates after submitting. Email us before we submit your application to the Turkish authorities for free corrections.
Stage 03 · Submitted
Where is my eVisa?
You paid, you got a confirmation, but the eVisa has not arrived yet. The fastest answer is the live status check, not a contact form. Have your reference number ready.
Stage 04 · Refused
Visa refused, what now?
You received a refusal notice. We can walk you through the reason, what is fixable, and whether a reapplication makes sense. Send us the refusal email when you write.
Stage 05 · Billing
Refund, duplicate charge
Cancellation before submission qualifies for partial refund. Duplicate payments are refunded in full. Include both transaction receipts when you email.
Travel is in 48 hours or less?
Write "URGENT" in the subject line. We move urgent cases ahead of routine ones automatically.
Tier 2 applicants from India, Pakistan, Bangladesh, Philippines
Include a clear photo of your qualifying Schengen, US, UK, or Ireland visa. Most pre-application questions go away once we see it.
Already approved?
Most post-approval queries are answered instantly on the live status page. Save yourself the wait.
Looking for a work visa, residence permit, or student visa?
Those are not eVisas. We point you to the right path on the FAQ page.
When to expect a reply
Our response times, on the record.
Plain SLAs, no fine print. Replies are tracked and audited. If we miss one, you can quote this page.
| Channel | Typical reply | Best for |
|---|---|---|
| Within 4 business hours, typically same business day | Anything that needs document attachments, a thread, or a paper trail. Refund requests, refusal help, billing, data privacy. | |
| Typically within 30 minutes during NY business hours, Mon to Fri, 9 AM to 6 PM ET | Quick eligibility questions, urgent travel updates, or sending a photo of your passport for a fast eligibility read. For document-heavy issues, prefer email. | |
| Contact form | Within 4 business hours, routed straight to email | First-time inquiries when you do not know your application reference yet. Drops straight into our support inbox with the topic pre-categorized. |
| Live status check | Instant, 24/7 | Answering "where is my eVisa?" in 5 seconds. No human in the loop. Just paste your reference number and email. |
Outside NY business hours, email and form messages are queued and answered first thing the next business day. Replies are in English only.
For the record
Operator and legal contact information.
Everything you need to verify who we are.
Operator
| Operating company | Travel Rox, Inc. |
| Brand | Turk Visa, turkvisas.com |
| Registered office | 169 Madison Ave STE 2883 New York, NY 10016, USA |
| inq@turkvisas.com | |
| +1-415-800-4485 | |
| Operating since | 2022, 14,000+ travelers served |
Legal and data requests
Privacy - Privacy Policy
Refunds - Refund Policy
Terms - Terms of Service
Cookies - Cookie Policy
Disclaimer - Disclaimer
Data privacyEmail inq@turkvisas.com with subject "Data Privacy Request"
Faster than waiting
Self-serve before you write us.
Four ways to find the answer right now, no waiting on a reply. Most of our visitors solve their question here.
Check your application status
Live look-up by reference number and email. Tells you exactly where your application is, no human in the loop.
Read the FAQ
Sixty most-asked questions organized by topic. Tier 1 vs Tier 2, processing time, payment, refusal, the Istanbul border, extending your stay.
Find your country page
India, Pakistan, Bangladesh, Mexico, Vietnam, and 10 more priority nationalities each have a dedicated page with pricing, tips, and country-specific FAQs.
Read the refund policy
What is refundable, what is not, and what is partial. Cancellation, duplicate payment, government fee. Written so a 12-year-old can read it.
Ready when you are
Or skip the contact, just apply.
Most travelers do not need to talk to us at all. The form, the payment, and the eVisa email arrive on their own. From USD 120 all-inclusive.